All of our rugs are handmade by master weavers in India and Pakistan. Therefore, they are of high quality and durability. Follow the guidelines below to extend the life cycle of your rug.

general tips

The most important thing is regular maintenance, either with a vacuum cleaner if the product allows it or adapting the tool to the element.

We recommend vacuuming at least once a week and respecting the direction of the fiber. Above all, use the vacuum cleaner at medium power and do not use heads with teeth or rollers, they could damage the carpet.

We recommend not taking the rugs to the cleaners too often. If it is essential, always make sure that it is a specialized dry cleaner.

Stains

To remove a stain you have to act quickly to prevent it from drying out. Most stains are easy to remove as long as you act immediately. It is important to prevent stains from drying out.

We recommend that before applying any solution, test a corner and then apply to the stain AND wipe the stain from outside to inside to avoid spreading dirt onto clean areas/areas.

You will find more instructions in its product sheet.

Maintenance

Many carpets, when they are new, tend to fluff and shed some hair during the first few weeks, don't worry, it is normal and does not affect the quality of the carpet. To remove it, pass the vacuum cleaner in the direction of the plush.

As a result of vacuuming, loose threads may appear on some carpets. We advise matching these threads with scissors or pulling them back with a crochet hook.

We recommend rotating the position of the mat regularly to prevent wear in the same area. Repeated friction at the same point can affect the structure of the carpet. By rotating the rug we also prevent the rug from aging in the sun evenly as, with continued exposure to the sun, the colors of the rug can lighten a bit.

We also recommend the use of non-slip bases; they avoid direct contact with the ground and thus reduce dust retention and improve anchoring to the ground.

These recommendations apply to our entire collection of textile elements. For more information on care, see its product sheet. In addition, in the case of rugs, on the back you can find in detail the best solution for your rug model.

Additional cleaning treatments

In order to extend the life cycle of our products, we offer customers a series of nanotechnological treatments that will improve the properties of the rugs in the face of the most common problems.

  • Antibacterial and Anti-viral

    Micro-technological treatment with great biocidal power, including the corona virus type (COVID19), and bactericide. Find out more.

  • Anti-stain and Anti-UV

    Avoid stains of both a water-repellent and oil-repellent nature. The treatment will allow stains to be removed with a simple damp sponge. In addition, it inhibits the formation of fungi and molds and protects against discoloration caused by UV rays.

  • flame retardant

    Reduces flammability and propagation delay. Especially recommended for vegetable fibers and recycled PET.

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If you need more information, contact us or consult our FAQs.